Distance Selling Agreement
It has been prepared in accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
Article 1 - Parties
SALES PERSON:
Title: WiaMenu BİLİŞİM TEKNOLOJİLERİ A.Ş.
Address: Maslak, Büyükdere Cad. No:123, Sariyer, Istanbul
Phone: +90 (212) 123 45 67
Email: [email protected]
Mersis Number: 0123456789012345
BUYER:
Natural or legal person specified in the order form and accepting the contract
Article 2 - Subject of the Contract
The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the digital menu management system and related services, which the BUYER orders electronically from the SELLER's website www.qrmenu.com.
Article 3 - Service Information and Price
The basic features, type, quantity and price of the service are specified and approved by the BUYER in the order form.
The service fee is billed monthly or annually, depending on the package selected.
All prices include VAT.
The listed prices are valid on the update date and the SELLER reserves the right to update the prices.
Article 4 - Payment Method
BUYER can pay the service fee via credit card, debit card or money order/EFT.
Installment options are available for payments made by credit card (varies depending on bank and card type).
Payment transactions are carried out securely with an SSL certificate.
Payment information is not stored by the SELLER, a secure payment infrastructure is used.
Article 5 - Delivery of Service
Since the service is a digital product, it becomes active immediately after payment confirmation.
Login information is sent to the BUYER by e-mail.
Physical QR code banners included in premium packages are sent by cargo within 3-5 business days.
The address specified by the BUYER in the order form is used as the delivery address.
Article 6 - Right of Withdrawal
BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the service subject to the contract, without giving any reason and without paying any penalty.
The right of withdrawal period starts from the day the service is delivered to the BUYER.
In order to exercise the right of withdrawal, it is sufficient to notify the SELLER in writing within this period.
Notification of the right of withdrawal can be made to the e-mail address [email protected] or via the support system.
When the right of withdrawal is exercised, the paid amount is returned to the BUYER within 14 days.
Exceptions to the Right of Withdrawal:
- Personalized services prepared in line with the BUYER's special requests
- Services performed instantly in electronic environment or intangible goods delivered instantly to the consumer
Article 7 - Rights and Obligations of the Parties
SELLER's Obligations:
- Providing the service in accordance with the contract and legal regulations
- Minimizing service interruptions and resolving problems quickly
- Protecting customer data and ensuring its confidentiality
- Provide technical support
BUYER's Obligations:
- Providing accurate and up-to-date information
- Paying the service fee on time
- Comply with the terms of use
- Ensuring account security
Article 8 - Dispute Resolution
In resolving any disputes arising from the implementation of this Agreement, the laws of the Republic of Türkiye will be applied and Istanbul (Çağlayan) Courts and Enforcement Offices are authorized.
For consumer complaints, T.R. Within the monetary limits determined by the Ministry of Customs and Trade in December every year, Consumer Arbitration Committees and Consumer Courts in the place where the consumer resides or where the consumer transaction is made are authorized.
Article 9 - Enforcement
BUYER accepts and declares that he has read and understood the entire contract, received preliminary information regarding the service subject to the contract, and provided the necessary confirmation electronically. This contract enters into force on the date it is approved electronically by the BUYER.
The contract consists of a total of 9 (nine) articles and has been read and approved electronically by the BUYER.