Question 1

How do I start using WiaMenu?

Accepted Answer

Create an account, add your first branch, enter your menu categories and products, create your QR code. The whole process takes 5 minutes and you will be guided step by step by guides.

Question 2

How do my QR codes work?

Accepted Answer

A unique QR code is created for each branch. When your customers scan this code with their phone cameras, they are directed directly to your menu. It works on any phone with an internet connection.

Question 3

How often can I update my menu?

Accepted Answer

Unlimited! You can update prices, products or categories at any time. All changes go live immediately.

Question 4

Can I use it for more than one branch?

Accepted Answer

Yes! You can manage multiple branches with our Pro and Business plans. Each branch has its own menu and QR code.

Question 5

How does it appear on mobile devices?

Accepted Answer

Our menus are developed with mobile-first design. It looks and works great on iOS, Android and all modern devices.

Question 6

How is data security ensured?

Accepted Answer

Your data is under maximum security with 256-bit SSL encryption, regular security updates and SOC 2 certificate. We work in compliance with GDPR and KVKK.

Question 7

What are the free plan limitations?

Accepted Answer

With the free plan, you can create 1 branch and a menu with up to 100 products. Unlimited QR scanning and basic analytics included.

Question 8

What happens if I want to cancel?

Accepted Answer

You can cancel at any time. When you cancel, your service will continue until the end of your current billing period. All your data is stored for 30 days.

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